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Terms and conditions

Regulations of distance sales of goods and provision of services by electronic means

§ 1
Initiation

The present regulations define the terms and conditions of using the online shop available at www.hurom.pl by Puregreen S.C. with its registered office in Owadów 24B, 26-332 Sławno, NIP 7681835375 run jointly by entrepreneurs: Marcin Pec, Owadów 24B, 26-332 Sławno, NIP 7681607846, REGON 101456874, and Magdalena Pec, 26-332 Sławno, Owadów 24b, NIP 7681605623, REGON 101857426, entered in the Register of Entrepreneurs - Central Registration and Information on Business Activity (CEIDG) maintained by the competent minister for economy.

Directory for Economic Activity, and in particular defines the rules for placing Orders and concluding sales agreements by means of distance communication, as well as the use of services by Customers via the Online Store.

Directory for Economic Activity

Data for quick communication with the Seller
(Address/contact/complaint data):

Contact details:

Puregreen S.C.
Owadów 24B
26-332 Sławno

tel: 44 711 16 55
mail: sklep@hurom.pl

§ 2
Dictionary of Terms

The following terms used in the Regulations shall mean:

Customer - a natural person, including a Consumer, who is at least 18 years old, as well as a legal person or an organizational unit that is not a legal person and to which special provisions grant legal capacity, and who has placed or intends to place an Order or uses other services of the Online Store;

Consumer - a natural person who makes a legal transaction not directly connected with his/her economic or professional activity;

Regulations - these Regulations for distance selling and provision of services by electronic means. With regard to services provided electronically, the Regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means;

Regulations - these Regulations.

Internet Store (hereinafter also referred to as "Store") - an Internet service available at www.hurom.pl through which the Customer may place Orders, as well as use other Store services;

Site - Provider or Customer;

Goods - movable item which is the subject of the Sales Agreement;

Contract of sale - a contract of sale within the meaning of the Civil Code, concluded between the Service Provider and the Customer by means of distance communication through the Shop, the subject of which are the Goods;

Service Provider

Service (Services) - a service provided by the Service Provider electronically on the principles laid down in the Regulations via the Store;

Service

Service Provider (also "Seller") - Puregreen S.C. based in Owadów 24B, 26-332 Sławno, NIP 7681835375 jointly run by entrepreneurs: Marcina Pec, Owadów 24B, 26-332 Sławno, NIP 7681607846, REGON 101456874 and Magdalena Pec, 26-332 Sławno, Owadów 24B, NIP 7681605623, REGON 101857426, entered in the Register of Entrepreneurs - Central Registration and Information on Business Activity (CEIDG) maintained by the Minister responsible for economy, Puregreen S.C. The register is kept by the competent minister for economy;

Act - the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827);

Order - the Customer's declaration of will constituting an offer to conclude a Contract of Sale with the Service Provider, aiming directly at concluding a Contract of Sale at a distance via the Online Shop, specifying the type and number of Goods which are the subject of the Contract of Sale.

§ 3
Duties of the Parties

The Client is obliged to use the Services offered by the Service Provider in a manner compliant with the provisions of the law in force in the territory of the Republic of Poland, the provisions of these Terms and Conditions, as well as not to provide content prohibited by generally applicable laws.

The Client is obliged to use the Services offered by the Service Provider in a manner compliant with the provisions of the law in force in the territory of the Republic of Poland, the provisions of these Terms and Conditions, as well as not to provide content prohibited by generally applicable laws.

The Seller shall be obliged to deliver Goods free from defects.

The Seller shall be obliged to deliver Goods free from defects.

If the buyer is a Consumer, the Seller shall be obliged to immediately deliver the Goods to the buyer, no later than thirty days from the date of concluding the Sales Agreement, unless the Sales Agreement provides otherwise (e.g. in the Goods description a different delivery date is indicated).

§ 4
Orders

The Customer may place Orders via the Online Store 7 days a week, 24 hours a day.

In order to conclude a contract of sale of Goods at a distance through the Online Store, it is necessary to select the Goods, provide the necessary data required by the Seller during the process of placing the Order and finally place the Order by taking subsequent actions based on the information displayed to the Customer. The condition of placing an effective Order is reading and accepting the Regulations by the Customer. The Store, before confirming the purchase, presents the following information to the Customer:

a detailed description of the Goods in question and their characteristics, the total price of the ordered Goods, including taxes, as well as the fee for transport, delivery or postal services and a summary of the total amount of the order with the selected delivery option,

concerning the method and date of payment, concerning the method and date of performance by the Seller,

The Customer places an Order after reading the information specified in the content of the Store Regulations and the information indicated in section 3, which will be displayed in electronic form in the last stage of filling in the electronic form preceding the expression of will to be bound by a Sales Agreement by clicking the "Order with payment obligation" button. After reading the collected information specified for a given Order of the Customer, the Customer expresses his/her will to be bound by the Sales Agreement by clicking the button "I Order with the obligation to pay". Placing an Order constitutes an offer to conclude a contract of sale of the Goods, within the meaning of the Civil Code, submitted by the Client to the Seller.

After placing an Order, the Seller accepts the Terms and Conditions and accepts the Order.

After placing an Order, the Customer receives an e-mail message, which is a confirmation of receipt of the Order by the Store, containing a final confirmation of all significant elements of the Order.

After receiving the Order, the Customer receives an e-mail message, which is a confirmation of receipt of the Order by the Store.

After the Customer receives the confirmation referred to in subparagraph 8 above, a Contract of Sale is concluded.

§ 5
Prices, payment and delivery of Goods

The prices of Goods in the Store are given in Polish zloty and are gross prices, i.e. they include the VAT tax.

The prices of Goods not included in the price list

The prices of Goods are exclusive of delivery costs. The total value of the Order includes the price of the Goods and delivery costs, in case the delivery costs are incurred by the Client.

Delivery shall be effected in the following manner

Delivery is carried out through the GLS courier company.

The Customer has the option to have the Goods delivered by the courier company.

The Customer has the option to pay the price as follows:

Bank transfer to the service provider's bank account (prepayment);

via PayPal (made available by PayPal (Europe) S.à r.l. & Cie, S.C.A with registered office at L-1150 in Luxembourg);

by cash on delivery - the Service Provider's bank account (prepayment)

cash on delivery - cash on delivery of the Goods, or take advantage of a convenient installment system 0%.

Buying a product in the 0% installment system, the customer is not able to use a discount code.

The product can also be purchased in the form of a cash on delivery system.

The goods can also be collected at one of our stationary points, paying by cash or credit card.

In the case of payment on delivery, the Customer undertakes to collect and pay for the purchased Goods (including delivery costs) directly to the courier delivering the parcel, or at the Post Office. In case the Client evades paying for the delivered parcel, i.e. in case of non-performance of the Sales Agreement by the Client, the Post Office shall return the parcel to the Seller (after 14 days from the first delivery attempt). In such a situation, i.e. in the case of non-performance of the Contract of Sale by the Buyer, the Seller may call upon the Buyer to perform it, and also demand compensation for the damage caused to him by the non-performance of the Contract of Sale by the Buyer, which means in particular covering the costs of the return shipment and the call to perform the contract, payment.

The Goods shall be dispatched in case of payments referred to in sec. 4 letters a-c immediately upon crediting the Seller's account, and in case referred to in sec. 4 letter d - immediately upon conclusion of the Contract of Sale.

When receiving the parcel with the ordered Goods, we suggest that the Consumer check the parcel and indicate that in the event of finding any of the following:

Mechanical damage to the goods

mechanical damage to the contents of the parcel,

incomplete

incomplete shipment,

inconsistency of the content

the contents of the consignment are not in conformity with the subject of the Order,

the Consumer is entitled to use the services of the warehouse in case of

The consumer is entitled to refuse the shipment. In this case, we suggest writing down comments or a note of the incident in the presence of the deliverer and immediately notifying the Service Provider of the situation. In any case, in the event of damage we suggest drawing up a damage report in the presence of the deliverer.

The Customer who is not a Consumer at the time of receipt of the package is obliged to check its contents. In the event of damage, they are obliged to report this fact to the Goods supplier and immediately contact the Seller. Complaints relating to mechanical damage of the Goods in transit will be considered only after the preparation of a damage protocol signed by the recipient who is not a Consumer and the provider of the shipment.

The Seller recalls that in accordance with Article. 548. § 1 of the Civil Code, upon the release of a sold thing, benefits and burdens associated with the thing (Goods) pass to the buyer (Customer), as well as the danger of accidental loss or damage to the thing (Goods).

If the Goods are not sold, the Seller shall not be liable for any loss or damage to the Goods.

If the Goods are to be sent by the Seller to the Consumer, the risk of accidental loss of or damage to the Goods passes to the Consumer at the moment of handing over the Goods to the Consumer. The issuance of the Goods is considered to be its entrustment by the Seller to the carrier, if the Seller had no influence on the selection of the carrier by the Consumer.

§ 6
The Consumer's right to withdraw from the Contract (return of the Goods)

The Consumer may withdraw from the Agreement for the sale of Goods concluded remotely without giving any reason, by making an appropriate statement, within 30 (thirty) days, whereby the deadline shall run from taking possession of the item by the Consumer or a third party indicated by the Consumer (other than the carrier), and in the case of a contract that includes multiple items that are delivered separately, in parts or pieces - from taking possession of the last item, batch or piece. In order to meet the deadline it is sufficient to send an appropriate statement before its expiry to the Seller's address. The declaration can also be sent by e-mail to: sklep@hurom.com.pl

The statement referred to in item 1 above can also be submitted on the form, a specimen of which is attached as appendix 2 to the Act and appendix 1 to the Terms and Conditions.

In the event of withdrawal from the sale of an item, the Seller must be notified of the withdrawal.

In the event of withdrawal from the Agreement for Sale of Goods concluded remotely, the agreement shall be considered as not concluded.

If the Consumer withdraws from the Agreement for Sale of Goods concluded remotely, the agreement shall be considered as not concluded.

Consumer's obligations

Consumer's obligations

The Consumer shall be obliged to return the Goods to the Seller or transfer them to a person authorised by the Seller to collect them promptly, but no later than 14 days from the date of withdrawal from the Sales Agreement, unless the Seller has offered to collect the Goods himself. In order to meet the deadline it is sufficient to send back the Goods before its expiry. The Goods shall be packed in a manner which guarantees their safe transport.

The Consumer shall bear the direct costs of returning the Goods (return cost).

The Consumer shall be liable for any diminution in the value of the Goods resulting from the use of the Goods beyond what is necessary to ascertain their nature, characteristics and functioning.

Seller's obligations

The Seller shall be obliged immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Sales Agreement, to return to the Consumer all payments made by him, including the costs of delivery of the Goods, whereby if the Seller has not offered to collect the Goods from the Consumer himself, he may withhold the reimbursement of payments received from the Consumer until receipt of the item back or delivery by the Consumer of a proof of its return, depending on which event occurs first.

The Seller shall return the Goods to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Sales Agreement.

The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs to the Consumer.

If the Consumer has chosen a method of delivery of the Goods other than the cheapest ordinary method of delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for any additional costs incurred by the Consumer.

We suggest enclosing proof of purchase to facilitate the return process.

Statutory exclusion of the right of withdrawal from the Contract of Sale

The right to withdraw from the contract shall not apply in situations specified in Article 38 of the Act, i.e. in relation to agreements:

for the provision of services

provision of services where the entrepreneur has performed the service in full with the express consent of the consumer who has been informed prior to the performance of the service that after the fulfilment of the service by the entrepreneur he/she will lose the right to withdraw from the agreement;

where the price or remuneration for the service is

in which the price or remuneration depends on fluctuations in the financial market which are not controlled by the trader and which may occur before the end of the withdrawal period;

where the object of the supply is a non-reproduced item produced to the consumer's specifications or intended to meet the consumer's individual needs;

where the object of the supply is a non-reproduced item produced to the consumer's specifications or intended to meet the consumer's individual needs;

in which the object of the performance is a perishable item or an item with a short shelf life;

in which the object of the performance is a non-refabricated item produced to the consumer's specifications or intended to meet the consumer's individual needs;

in which the object of the performance is a perishable item or an item with a short shelf life;

in which the performance object is an item supplied in a sealed package which cannot be returned after opening the package due to health protection or hygienic reasons, if the package has been opened after its delivery;

in which the performance object is an item supplied in a sealed package which cannot be returned after opening the package;

in which the subject of the performance are things which after delivery, due to their nature, become inseparably connected with other things;

where the consumer has explicitly requested the trader to visit him for the purpose of carrying out urgent repairs or maintenance; if the trader provides services in addition to those requested by the consumer or supplies items other than replacement parts necessarily used in carrying out repairs or maintenance, the consumer shall have a right to withdraw from the contract in respect of those additional services or items;

where

where the object of the supply is a sound or visual recording or computer software supplied in a sealed package if the package is unsealed after delivery;

a contract for the supply of newspapers, magazines, audiovisual media or television programmes;

where the object of the supply is a sound or visual recording or computer software supplied in a sealed package if the package is unsealed after delivery;

contract for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts;

contracted for the supply of a newspaper, periodical or magazine

contracted by public auction;

contract for the provision of services

for the provision of accommodation other than for residential purpose, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the date or period for the provision of the service;

for the supply of digital content, except for the supply of a newspaper, periodical or magazine

for the supply of digital content which is not recorded on a tangible medium if the performance has begun with the consumer's express consent before the end of the withdrawal period and after the trader has informed the consumer of the loss of the right to withdraw from the contract.

§ 7
Guarantee for physical defects of the Goods (Complaints and complaint procedure)

With regard to complaints, the Customer who is a Consumer may exercise the rights granted by the provisions of the Civil Code of 23 April 1964. (Journal of Laws No. 16, item 93 as amended) and the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014 item . 827 of 24 June 2014).

The Shop is responsible towards the Customer under the warranty if the sold thing ( Goods) has a physical or legal defect. A physical defect consists in non-compliance of the sold thing (Goods) with the agreement. In particular, the sold thing (Goods) is inconsistent with the agreement if:

it does not have the properties that can be used in the agreement.

it does not have the properties, which the thing of this type should have due to the purpose specified in the agreement or resulting from the circumstances or purpose;

it does not have the properties, which the thing of this type should have due to the purpose specified in the agreement or resulting from the circumstances or purpose

does not have the qualities which the Seller assured the Customer existed, including by presenting a sample or specimen;

is not fit for purpose

is not suitable for the purpose, which the Customer informed the Seller about when concluding the agreement, and the Seller did not raise reservations as to such purpose;

has not been used for the purpose the

has been given to the Customer in an incomplete condition;

Claims regarding the ordered goods can be submitted by e-mail to the Vendor's address or by registered mail.

Claims can be made by e-mail to the Vendor's address or by registered mail.

When filing a complaint, please provide the following details: the Customer's name, address, data allowing the identification of the sale (e.g. login, order number, transaction date), the subject and reason for the complaint, contact details.

Determining the manner of implementation of the Seller's obligations with respect to the reported complaint on the occurrence of physical or legal defects of the item, the Customer who is a consumer, has the right to make a statement on reducing the price or withdrawing from the contract, unless the Seller immediately and without undue inconvenience for the Customer will replace the defective item for a defect-free one or will remove the defect. This limitation does not apply if the item has already been replaced or repaired by the Seller (Store) or the Seller has failed to fulfil the obligation to replace the item with a defect-free item or remove the defect.

If the Customer is a Consumer, he/she may instead of the removal of defects proposed by the Seller demand the replacement of the item for defect-free or instead of the replacement of the item demand the removal of defects, unless bringing the item to conformity with the agreement in the way chosen by the Customer is impossible or would require excessive costs in comparison with the way proposed by the Seller. In assessing the excessive costs, the value of the defect-free item shall be taken into account, as well as the type and significance of the defect, and also the inconvenience to which other means of satisfaction would expose the Customer.

The reduced price shall be in such proportion to the price under the Contract of Sale that the value of the item (Goods) with a defect remains to the value of the item (Goods) without a defect.

Customer shall not be entitled to any remedies for defects.

The Customer shall not be entitled to withdraw from the Contract of Sale if the defect is insignificant.

Complaints submitted by the Customer shall be considered within 14 days of their submission. The lack of a statement within this period shall be deemed as an acknowledgement of the claims made by the Customer.

The Customer shall be notified of the defect in the case of a defect that is not material.

Customer's complaints will be examined within 14 days of their submission.

The Client will be notified of the resolution of the reported complaint by the same way the complaint was sent, unless the Client specifies another form of contact. The settlement of the complaint will also be sent electronically to the e-mail address indicated by the Client.

In the event of a positive settlement of the complaint, the Client will be notified by the same method as the complaint.

In the case of positive resolution of the complaint, the Seller shall send to the Client Goods free from defects or with the defect removed within a reasonable time. If repair or replacement with a new one of the Goods is not possible for reasons specified in paragraphs 5 and 6, the Shop, according to the alternative request submitted by the Client - shall reduce the price or shall return the equivalent of the price of the Goods, increased by the costs of shipment.

§ 8
Guarantee for quality of goods

A quality guarantee may be granted for the Goods. In this case, the guarantee document shall indicate who is liable under the guarantee, the terms of the guarantee, the time limit as well as how to proceed in the event of the discovery of a defect.

If you wish to use the warranty procedure, we suggest that you contact the Vendor by e-mail or telephone, and if the Vendor finds it necessary to send the product back for repair, he will ask you to fill out a claim form, attach it to the device and send it back to the Vendor.

The above does not exclude the rights of the Consumer specified in § 7, whereby the Consumer shall choose the form of defect rectification and use it.

§ 9
Newsletter

Customer may agree to receive commercial information, i.e. has the opportunity to order Newsletter - a service made available by the Service Provider. The Newsletter is sent only to Customers who have subscribed to the Newsletter.

The Newsletter service is provided by the Service Provider.

Under the Newsletter service, information in the form of an electronic letter (e-mail) containing the information bulletin (Newsletter) of the Online Store, as well as other commercial information sent by the Service Provider on its behalf and on behalf of third parties, is sent via e-mail to the e-mail address provided by the Customer.

The Customer may unsubscribe from the Newsletter at any time.

§ 10
Electronic Services Agreement

The agreement for the provision of services by electronic means (for the use of the Customer's Account) is concluded for an indefinite period of time.

Each Party is obliged to provide services by electronic means.

Either Party may terminate the contract for electronic services (for use of the infrastructure of the Store - Customer Account) at any time and without giving reasons, but the Seller may terminate the contract concluded with the Consumer only for valid reasons.

Customer who has used the services of the Store for an indefinite period of time.

A client who has made the Registration terminates the agreement for provision of services by electronic means through independent removal of the Account by submitting an instruction to remove it or a request to remove the Account to the Service Provider, and in the case of a request to remove the Service Provider's Account, the agreement is terminated after the expiry of the notice period of 5 days.

Consumer who has made the Registration terminates the agreement for provision of services by electronic means through independent removal of the Account by submitting an instruction to remove it or a request to remove the Account to the Service Provider.

The service provider, wishing to terminate the agreement for provision of services by electronic means, shall inform the Client at the e-mail address provided by the Client during the Registration process, within 14 days before the planned date of removing the Client's Account.

The service provider has the right to terminate the agreement for the provision of services by electronic means immediately, in the case of violation by the Customer of the provisions of these Regulations after ineffective calling the Customer to cease the above violations with a deadline of at least 3 working days.

§ 11
General terms and conditions of using the Store

The service provider shall provide the following services via the Internet Store:

Presentation of Goods

Presentation of the Goods that may be available in the Store,

the possibility of placing Orders for Goods available in the Internet Shop and thus concluding Distance Selling Agreements,

the possibility of placing an Order for Goods available in the Internet Shop

information to the Customer on the current status of the Order,

access to the services specified in the Order

Registration is not required in order to access the services specified in section 1 items 1-3 above. 1-3 above do not require Registration.

To use the Store, the Customer is required to have a device with Internet access equipped with an Internet browser (recommended Mozilla Firefox version minimum 24.0, Opera version 10 or higher, Google Chrome version 28.0 or higher or MS Internet Explorer version minimum 8.0 or higher), which provides support for cookies and Javascript. It is acceptable to use other versions of web browsers if they provide full compatibility with the versions listed above.

For safe use of the Online Store, it is recommended that the device used by the Customer in particular has:

an anti-virus system with the latest version of virus definitions and updates,

an effective firewall,

an anti-virus system with the latest version of virus definitions and updates

installation of all available security updates for the operating system and web browser,

activated cookie and Java Script acceptance function in web browser,

software capable of reading files in PDF format,

Complaints regarding the functioning of the Store, the Client can submit in writing to the Vendor's address or via e-mail.

Complaints should be made in writing to the Vendor.

In a complaint, the Customer should provide his or her name and surname, correspondence address, as well as the basis for the complaint.

The Seller undertakes to provide the information requested in the complaint.

The Seller undertakes to examine the complaint within 14 days.

§ 12
Dispute resolution, including a description of the possibility to use out-of-court means of complaint handling and claim investigation

Resolution of potential disputes arising between the Service Provider and the Customer who is a Consumer shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.

Resolution of disputes arising between the Service Provider and the Customer who is a Consumer shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.

Resolution of any disputes arising between the Service Provider and a Client who is not a Consumer shall be submitted to the competent court for the seat of the Service Provider.

Information on the possibility of out-of-court complaint handling and claim investigation by the Customer who is a Consumer and the rules of access to these procedures are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following website addresses of the Office of Competition and Consumer Protection:

http://www.uokik.gov.pl/spory_konsumenckie.php;

http://www.uokik.gov.pl/sprawy_indywidualne.php;

http://www.uokik.gov.pl/wazne_adresy.php;

Customer who is a Consumer has, inter alia, the following possibilities to make use of out-of-court ways of dealing with complaints and asserting claims:

a permanent consumer arbitration court operating at the Trade Inspection - the possibility of requesting the settlement of a dispute arising from the concluded Sales Agreement;

a provincial inspector of consumer affairs

a provincial inspector of the Trade Inspection - the possibility of requesting the initiation of mediation proceedings on an amicable basis until the dispute between the Customer and the shop is resolved;

a county (municipal) consumer ombudsman or a social organisation whose statutory tasks include protecting consumers (such as the Federation of Consumers, Polish Consumer Association). Advice is provided by the Federation of Consumers at the toll-free consumer helpline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl

§ 13
Personal Data

Customers' personal data are processed by the Service Provider subject to the provisions of the law in this regard, including in particular the Act of 29 August 1997 on the protection of personal data.

The administrator of personal data is the Seller.

Providing personal data is voluntary, although failure to provide the required personal data may prevent you from placing an Order.

All personal data provided is subject to special protection.

Every person has the right to access and use personal data.

Everyone has the right to access the content of their personal data, as well as the right to demand that it be updated or cease to be processed.

§ 14
Final provisions

All matters not covered by these Terms and Conditions shall be governed by generally applicable laws.

Customers may access the Regulations at any time and free of charge via an Internet reference (i.e. link) placed on the homepage of the Store and make a printout.

Information about the Goods given in the Store, in particular their descriptions, technical and usable parameters and prices, constitute an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.

Exclusive rights to content made available in the Internet Shop, in particular copyrights to photos, the name of the Store, trademarks of the Service Provider and producers of Goods, graphic elements included in them, software and database rights are protected by law and belong to the Service Provider or entities with which the Service Provider has concluded the appropriate agreements. It is prohibited to copy or otherwise use any elements of the Shop without the consent of the Service Provider.

§ 15
Pre-purchase opportunities

We would like to inform you that our Online Shop offers the possibility of ordering a test copy of selected goods, in order to enable persons interested in purchasing the goods to become acquainted in detail with the goods and their specifications and functionality. Information and details about the possibility of ordering test copies of selected goods can be found on our website or by calling our hotline. 

§ 16

Criminal liability

Use of these Regulations, in whole or in any part, shall constitute an infringement of authors' copyrights and shall be subject to criminal liability, including the penalty of imprisonment under the provisions of Article 115 et seq. Act of 4 February 1994 on Copyright and Related Rights.

In the event of the discovery of the distribution of these Terms and Conditions in whole or in any part, the authors shall take all available legal measures to establish the liability of the relevant persons, and in addition to the criminal liability of the violators, shall also seek damages from such persons.

"In accordance with the disposition of Regulation No 524/2013 of the European Parliament and of the Council of 21 May 2013, we provide below an electronic link to the ODR platform"
Link: https://ec.europa.eu/...

Appendix No. 1 to the Regulations

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